Gift Your Status With Status Pass
Air Canada Altitude elite members have the opportunity to gift elite status benefits through Status Pass. This Status Pass lets a friend, family member or colleague experience the benefits of Aeroplan Elite Status for a trip.
Benefits include priority check-in, up to three free checked bags per passenger, lounge access and priority security, boarding and airport standby. Even better, these benefits extend to up to nine passengers on the same reservation. However, Status Pass does not grant elite benefits when flying on a partner airline.
To apply a Status Pass to a reservation, a reservation needs to have at least one flight operated by Air Canada, Air Canada Rouge or Air Canada Express. Benefits apply to all travelers on the reservation and in all directions of travel. Elite members can revoke a Status Pass up to six hours prior to travel. If you do so, the Status Pass will automatically return to your account for future trips.
Existing 50K, 75K and Super Elite members should have received a bonus Status Pass when the program is launched in March 2021. Going forward, 50K, 75K and Super Elite members can use their Select Benefits to get additional Status Passes.
Arrival At The Hotel Or Resort
Once you have arrived at your destination, our representatives will continue to prioritize your safety by wearing face coverings and other PPE items when handling your luggage.
| 1 | Wearing face coverings and gloves, our representative will handle all luggage and place them somewhere secure in front of the hotel or resort, where travellers can safely pick them up while maintaining a safe social distance. |
| 2 | If travellers require assistance during their stay, they will be able to contact our representatives by phone or mobile messaging apps. Contact information will be provided during the on-board briefing. |
The health and safety protocols outlined above are in place throughout your journey and on the resort. If you’d like to explore beyond your resort during your stay, make sure to learn about local protocols, as these may differ from Canadian standards. By staying in the know, you can make well-informed decisions that help you make the most of your adventures and excursions.
How Does Westjets Covid
Air Canadas chief competitor, WestJet, has also recently introduced free COVID-19 insurance in partnership with TuGo.
WestJets COVID-19 insurance applies on flights booked after for travel until Its policy includes up to 21 days of coverage on round-trip flights, as well as up to seven days of coverage on one-way flights.
As you can see, WestJets policy extends into a longer period of travel in 2021 compared to Air Canadas, and also has the benefit of covering one-way flights in addition to round-trip flights. However, its major weakness is that it does not include flights to the United States, whereas Air Canadas COVID-19 insurance policy applies on the entire global network, and of course encompasses their Star Alliance partners networks as well.
I plan to write an upcoming post summarizing all the COVID-19 travel insurance options available to Canadian travellers at some point in the near future, so keep an eye out for that.
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Who Is Eligible For Air Canadas Covid
All the information about Air Canadas new COVID-19 insurance can be found on this dedicated page on the Air Canada website.
The eligibility criteria are thankfully pretty straightforward, although its still important to pay close attention to make sure you qualify.
- Insurance is included on round-trip flights departing from Canada to an international destination for which there is no Level 4 avoid all travel advisory in effect issued by the Canadian government at time of departure.
- Travel must be booked from September 17, 2020 until October 31, 2020 inclusively, for travel completed by April 12, 2021.
- Your booking must be on a new Air Canada-issued ticket and must include at least one segment onboard an Air Canada-marketed or -operated flight.
- The first segment of the ticket doesnt matter there simply needs to be one Air Canada-marketed or -operated flight on the itinerary, even if the rest are codeshare flights or operated entirely by Air Canadas partners.
- This means that, yes, even 16-segment Aeroplan award tickets will be eligible as long as theres an Air Canada flight at the beginning or end somewhere.
Air Canada Vacations Announces Virtual Shows For Agents And Consumers
Tour OperatorJohn Kirk July 31, 2020
With restrictions in place due to the COVID pandemic, Air Canada Vacations is going virtual with a series of events for agents and consumers in both French and English using TravelPulse Canadas successful virtual platform.
Agents can register for the events in English click here, for French speaking, click here.
ACV To Offer City & Beach Combo Vacations In D.R.Destination & Tourism
Were very excited to introduce a new format this year, while continuing to offer our travel partners the same high-quality travel products and experience they are used to, said Nino Montagnese, Managing Director at Air Canada Vacations.
Weve all had to adapt to new realities, and we will continue to help restore our industry. For the first time this year, Air Canada Vacations is giving travel agents the opportunity to invite their customers to experience various travel options firsthand so they can turn travellers vacation dreams into reality.
Agents can register for the events in English click here, for French speaking, click here.
The second event, Air Canada Vacations Virtual Travel Show will take place Saturday, August 29 from 11am-3pm ET. This event will be the first time agents can invite their customers to attend where they will have the opportunity to gather information on their dream vacation and hear from top Air Canada Vacations suppliers in the industry.
For more information on
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Tickets & Travel Documents
What travel documents do I need for my trip?
All travellers should visit Air Canadas Travel Requirements page for more information on entry requirements for different destinations.
It is your sole responsibility to ensure that you and any child travelling with you have all the travel documents necessary to enter in, and/or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
How and when will I receive my tickets?
Upon receipt of full payment and all applicable fees, electronic tickets will be issued by email between 30 and 14 days prior to departure to the e-mail address provided at the time of booking. Download and print all the attachments. Present your printed electronic-ticket at the airport and/or printed voucher at your destination.
For reservations made 7 days or LESS prior to departure: electronic-ticket will be made available within 24 to 48 hours.
If there’s an issue with my ticket, what should I do?
Call us toll-free at 1 866 529-2079 or email for assistance.
If I don’t receive a confirmation email after I make a reservation, what should I do?
If you dont receive a confirmation e-mail, call us toll-free at 1 866 529-2079 or email for assistance.
Canada Fly & Drive Vacation Packages
Conditions of car rental included with Fly & Drive
Daily rate is based on 24 hours. Clients will be charged directly for additional hours, days and any additional coverage or optional products purchased at the commencement of the rental.
Minimum rental period is 48 hours.
Rates are based on the pick-up date, and not the return date.
An honoured credit card may be required at time of checkout for any other charges not included in the voucher, e.g. gasoline, Loss Damage Waiver, Personal Accident Insurance, one way service fees and taxes. Accepted credit card: American Express, MasterCard, Visa.
Minimum age for car rental is 21 with a prepaid voucher. A valid driver’s license from country of origin must be presented at time of rental. All drivers under the age of 25 will be subject to a surcharge of CA$25.00 per day subject to change. Certain car classes may not be available to drivers under age 25.
Additional authorized drivers – including spouses and partners – must be registered on the rental agreement. Additional driver fee is CA$10.00 per day per additional driver up to a max of CA$50.00 per rental, per driver, where applicable subject to change. All additional drivers should hold an honoured charge card and must possess a valid driver’s license.
One-way rentals are available and are subject to applicable one-way service fees. One-way rentals are subject to availability. One-way fees are determined by distance between stations.
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Requesting A Cancellation With Careflexplus
CareFlexPlus and CareCombo Plus travel protection plans are no longer available for purchase. If you purchased CareFlexPlus by December 12, 2021 for travel completed by October 31, 2022, your travel protection lets you:
- Change or transfer your booking1
- Cancel with an in-house travel credit, partial refund or full refund2
All travel protection plans must be purchased at time of booking by all passengers sharing a room/cabin accommodation are non-refundable, and are not applicable to group bookings, car rentals, excursions, non-refundable bookings, private transfers, theme park tickets and other attractions. All travel protection plans can be used year-round however a supplement of $20 per person for the Carefree and CareFlexPlus plans and a supplement of $40 per person for the CareCombo Plus applies for departures between December 19, 2021 and January 5, 2022. Departure date is identified as the date of the last flight departing from a Canadian city before reaching final destination. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods.
Aeroplan® points cannot be restituted or refunded at any time.
If you’ve purchased CareFlexPlus and your departure date is still at least 25 days away, you can redeem your travel protection by filling in the form below. Make sure that:
How To Request A Refund
Please remember to request a refund via your original point of purchase as each partner has a unique booking system that we are unable to access, and they are better equipped to assist you.
Here are your options based on your booking method:
Travel agent/Online travel agency
If you booked with a travel agent or online travel agency such as Expedia or Priceline, please contact them directly.
Air Canada for Business
For Air Canada for Business bookings, please visit Air Canada for Business for details and refund options available to you and your corporation.
Air Canada Vacations
For Air Canada Vacations bookings, visit vacations.aircanada.com.
Air Canada
If you booked directly through Air Canada , Aeroplan, Kayak, Google Flights or Skyscanner, Visit My Bookings.
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Air Canada Vacations Gift Certificates
How do I purchase a gift certificate?
To purchase a gift certificate, go to our Gift Certificates page to fill out and submit the form. After submitting the form, you can email us at or you can wait for a member of our team to contact you within the next business day to confirm your information and proceed with payment. Once your payment is processed, your gift certificate will be couriered to your home or office within 2 to 4 business days.
What are the amounts available?
Our gift certificates come in any denomination starting at $100.
Do gift certificates expire?
No. Air Canada Vacations gift certificates do not have an expiry date.
What products can I purchase with a gift certificate?
The gift certificate can be used towards any Air Canada Vacations product that is sold on aircanadavacations.com, except for car rentals. Eligible products include:
- Flight & Hotel vacation packages
Gift certificates cannot be used towards the following:
- Booking a flight with Air Canada
- Any other flight-related costs, such as seat selection, seat upgrades, baggage fees, and on-board purchases
- Car rentals
- Travel insurance
Can a gift certificate be used towards an Air Canada flight?
No, an Air Canada Vacations gift certificate cannot be used directly with Air Canada to book a flight. Our gift certificates can only be used to book a product that is available on aircanadavacations.com.
How can I redeem an Air Canada Vacations gift certificate?
Cancellation And Interruption Plan
The Air Canada cancellation insurance plan does not include any medical travel insurance. It is strictly a trip cancellation and interruption policy.
This plan gives protection from costs from sickness, injury or any other unexpected event that leads to cancellation or disruption of a planned flight.
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Exception: Book With A Deposit Payment Schedule
Applicable online for vacation packages to Mexico, the Caribbean, Central America, Las Vegas, Orlando, California and Hawaii.
Applicable by phone for Flight and Hotel packages & Tour packages in Europe, Canada and other U.S. destinations.
Customers booking a vacation package 45 days or more prior to departure can choose to book their reservation by paying a deposit of $250 CAD per person. The deposit amount must be paid by credit card at time of booking, followed by full payment of the remaining balance at least 45 days prior to departure. The deposit payment and the payment of the remaining balance can be made online or by phone through the Air Canada Vacations call center.
FULL PAYMENT 45 days prior to departure
You will receive one reminder email from Air Canada Vacations 7 to 14 days prior to the due date of the remaining balance.
How to apply your final payment at least 45 days prior to departure:
- Access the hyperlink indicated in your confirmation email under the section “PAY YOUR BALANCE” to make your final payment online by the date indicated. Or
IN THE CASE OF AN UNPAID BALANCE
Should you fail to pay the balance of the amount owing by the due date, Air Canada Vacations reserves the right to cancel the booking due to insufficient payment. Please note that if your balance is not received by the indicated date, your reservation will be cancelled, and your deposit will not be refunded nor credited.
Welcome At The Airport
Right when you arrive at your destination, we want to offer a warm welcome that puts your safety first. This includes mandatory face coverings for the on-site representatives greeting you and the application of social distancing measures.
| 1 | Your Air Canada Vacations representative greets you, wearing a face covering with other optional PPE items available such as gloves. |
| 2 | Our representative verifies your booking information to confirm your identity, destination, and which transfer you should board. |
| 3 | For your safety, you are assigned a boarding group and Air Canada Vacations will do the utmost to stagger boarding and maintain social distancing. |
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Air Canada Vacations Travel Insurance
If you browse the Air Canada vacations website, youll find travel insurance options, including Deluxe Package, Non-Medical package, Classic Medical Plan, Travel within Canada package, and Cancellation & Interruption Plan.
We assume that the Air Canada vacations cancellation insurance and other types of insurance in this section of the website are the same as on the main Air Canada travel insurance page. As always, contact your broker to find out the details of your specific policy.
Customised Vacation For You
Disclaimer: Flycoair is an independent travel portal with no third party association. By using flycoair.com, you agree that Flycoair is not accountable for any loss – direct or indirect, arising of offers, materials, or links to other sites found on this website.
** That means the Phone number is associated with Flycoair travel agency, not with any other organisation
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Agency* we are entirely acting as an agent, Our aim is to create a connection between travellers and suppliers of travel services. We do not own any travel services or We are not the airlines, hotel, cruise, and car rental as well as we are not associated with any of them. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation.
Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. Additional baggage fees and fees for other services may apply. Other terms and conditions may apply.
All the logos, trademarks & copyright material belongs to their respective owners. The links and other official resources used in this website is only for informative purpose and our main aim is to make things easier for the customers.
The services are offered to the customers by us to help in collecting travel information, availability of travel goods and services and for no other purposes.
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Breaking Down The Travel Rules
As of Dec. 21, Canada once again requires all incoming travellers, regardless of trip length or location, to provide proof of a pre-arrival negative molecular COVID-19 test in order to enter the country.
This means that all travellers coming back into Canada will have to take a molecular test in a country other than Canada, before their scheduled departure.
In addition to the pre-departure tests, the federal government has imposed randomized on-arrival testing requirements for air and land travellers coming from outside of Canada due to concerns over the Omicron variant.
This policy requires any travellers entering the country to be tested upon arrivaleither at the airport or in some cases given a take-home testand isolate until they receive a negative result, with the exception of travelling from the U.S.
On Dec. 15, the federal government reinstated its non-essential travel advisory, calling on all Canadians regardless of vaccination status to avoid international travel due to the rapid spread of the Omicron variant.
“Many foreign governments are implementing strict travel restrictions due to spread of the Omicron variant and international transportation options may be limited. As a result, you may have difficulty returning to Canada, or may have to remain abroad for an indeterminate period,” the government warns in the advisory.